Please note all Universal Language products are made to order, and so production may take 3-5 days from confirmation. 

 

Once your order has been produced, you'll receive a shipping email notification with your tracking information. To ensure you receive your order as soon as possible, some items may be shipped separately. Shipping fees are non-refundable in the case of returns.

 

We aim to despatch all orders within 5 business days.

 

Free Shipping: Royal Mail Tracked 48 Service (2-4 days from despatch)

 

International Shipping is available - please enter your shipping address at checkout for rates.

It’s our goal to ensure you have the best possible experience with us, and so we offer returns valid for 30 days from the date of arrival.  All items must be returned unworn and with the original tags still attached.

 

Please be aware that you will be responsible for paying for your own shipping costs for returning your item unless faulty. We highly recommend using a tracked delivery service, to ensure peace of mind and insurance.

 

To return your item, get in touch with your order number and our team will be happy to help.